Five Important First Steps When Your House Floods

It is horrible to walk into your home expecting comfort and calm only to find a water disaster. The task at hand seems overwhelming and mentally and physically exhausting. You need a professional water damage restoration company on the scene as quickly as possible.

Water damage can be devastating. It’s not as simple as it sounds. Water will seek out the shortest route and can get under walls and into electrical wiring. Professional water damage restoration companies efficiently and effectively handle the cleanup and restoration, returning your home or business to normal with no after-effects.

Although most water damage restoration companies offer a 24-hour emergency response, there are some things you can do before they arrive.

Get in touch with a professional water damage restoration company. Contact a professional water damage restoration firm immediately. The professionals will quickly assess the damage, then determine and outline a clear strategy for getting your home back to pre-loss condition as soon as possible.

Get in touch with the Power Company. Water and electricity don’t mix. In certain situations, it is too dangerous for anyone to enter the premises if it has not been evaluated and declared safe by the power company first. If you arrive home to find the power grid out and your home is flooded, don’t enter your home without first contacting your power company.

Reach Out to Your Insurance Company. Most water damage restoration is covered under homeowners or business insurance policies. Contact your insurance company immediately to start your claim process. Water Damage Restoration Services in El Paso, TX

Tell them that you have reached out to water damage restoration professionals. Ask if there are any specifics about your insurance policy that you should know before you authorize work. Be sure to ask what kind of claims documentation the insurance company prefers.

Document. Document. Document. If it is safe to do so, begin taking photos of the water damage in your home. In a situation like this, there is no such thing as too many pictures. You should make a list of all damaged items, including furniture and soft goods. Also, consider any items that are not covered by insurance, such as art or heirloom furniture.

The water damage restoration company will help with this process, too, providing you with a detailed assessment of damage and a proposal for restoration, daily project notes, photos of the restoration process, and any other documentation that may help smooth your claims process.

Remove What You Can. Use common sense when determining what you can remove and what you can’t. Don’t hurt yourself by trying to move heavy furniture that has already been damaged. These pieces can be handled by professionals. However, if you see that couch cushions or wooden dining room chairs could be relocated to a dry, warm place to begin drying, go ahead and move those pieces.

You need someone who has decades of experience, expertise, as well as professionalism in times of crisis. California Steam Clean, a family-owned and operated water damage restoration company in Santa Rosa, has decades of experience and treats your family like you are one of their own.